More women and people of color are changing and will continue to change the employment landscape for the forseeable future.
Yes, I Want To Add
Preventing Litigation triggered by cultural and gender-based misnderstandings
Let's face it, employees are expensive. There are numerous costs associated with hiring folks and not just their salary or hourly rate. It is ideal if employees stay after you have made a sigificant investment in training them, provided health insurance subsidies, 401k contributions and other employee related perks and benefits.
Learn to listen to complaints without becoming defensive.
Launch an investigation into employee complaints.
Document all of your efforts and actions.
Mediate to encourage and facilitate employee retention, whenever possible.
How to terminate employee bullies even when they significantly contribute to your bottom line.
Accurately communicate your appreciation and respect to deserving and hardworking employees.